Cookie Policy
How Pizza luce uses cookies to enhance your food ordering and delivery experience
Last Updated: January 15, 2026
1. Introduction
This Cookie Policy explains how Pizza luce ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at pizzas-luces.click (the "Service"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.
By using our Service, you consent to the use of cookies as described in this Cookie Policy. This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information when you order food, request delivery, or use our catering services.
2. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They contain information that is transferred to your device's hard drive and allow our website to recognize your device and store certain information about your preferences or past actions.
Types of Cookies by Duration:
- Session Cookies: These are temporary cookies that expire when you close your browser. They help us manage your shopping cart and remember items you've added during your current visit.
- Persistent Cookies: These remain on your device for a set period or until you delete them. They remember your delivery address, payment preferences, and favorite menu items for future visits.
Types of Cookies by Origin:
- First-Party Cookies: Set directly by Pizza luce to manage your food orders, delivery preferences, and account settings.
- Third-Party Cookies: Set by external services like Google Analytics for website performance analysis and Facebook for advertising purposes.
3. Why We Use Cookies
Pizza luce uses cookies to provide you with the best possible food ordering and delivery experience. Our cookies serve several important purposes:
Essential Website Functionality:
- Maintaining your shopping cart contents as you browse our menu
- Processing your food orders and payments securely
- Managing your user account and login sessions
- Enabling delivery tracking and order status updates
- Supporting our catering order management system
Performance Improvement:
- Analyzing website traffic and popular menu items
- Optimizing page load times for faster ordering
- Identifying and fixing technical issues
- Improving our mobile ordering experience
User Experience Personalization:
- Remembering your delivery address and contact information
- Saving your favorite pizzas and menu items
- Customizing menu recommendations based on past orders
- Storing dietary preferences and allergen information
- Maintaining language and region settings
Analytics and Statistics:
- Understanding customer ordering patterns and preferences
- Measuring the effectiveness of our marketing campaigns
- Tracking delivery service performance and customer satisfaction
- Analyzing peak ordering times to optimize our operations
Marketing and Advertising:
- Showing you relevant food advertisements on other websites
- Measuring the success of our promotional campaigns
- Providing personalized offers based on your ordering history
- Supporting our email marketing and newsletter services
4. Types of Cookies We Use
Below is a detailed breakdown of all cookies used on our website, organized by category and purpose:
4.1 Strictly Necessary Cookies
These cookies are essential for the basic functionality of our food ordering system and cannot be disabled without breaking core features.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Pizza luce | Maintains user session for cart and ordering | Session | Browser session |
| cart_items | Pizza luce | Stores shopping cart contents | Persistent | 7 days |
| user_location | Pizza luce | Saves delivery address for location-based services | Persistent | 30 days |
| payment_method | Pizza luce | Remembers preferred payment option | Persistent | 90 days |
| security_token | Pizza luce | Prevents cross-site request forgery attacks | Session | Browser session |
| load_balancer | Pizza luce | Ensures consistent server routing | Session | Browser session |
| order_tracking | Pizza luce | Enables real-time delivery tracking | Persistent | 1 day |
4.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website and food ordering system, allowing us to improve our services.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | Persistent | 2 years |
| _gid | Google Analytics | Identifies unique users for 24 hours | Persistent | 1 day |
| _gat | Google Analytics | Throttles analytics request rate | Session | 1 minute |
| menu_analytics | Pizza luce | Tracks popular menu items and ordering patterns | Persistent | 30 days |
| delivery_metrics | Pizza luce | Measures delivery performance and timing | Persistent | 30 days |
| page_performance | Pizza luce | Monitors website speed and performance | Session | Browser session |
4.3 Functionality Cookies
These cookies enhance your user experience by remembering your preferences and customizing our services to your needs.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| language_pref | Pizza luce | Stores preferred language setting | Persistent | 1 year |
| region_setting | Pizza luce | Remembers selected regional preferences | Persistent | 1 year |
| favorite_items | Pizza luce | Saves customer's favorite pizzas and items | Persistent | 1 year |
| dietary_prefs | Pizza luce | Stores dietary restrictions and allergen info | Persistent | 1 year |
| ui_customization | Pizza luce | Remembers interface layout preferences | Persistent | 6 months |
| notification_prefs | Pizza luce | Manages delivery notification settings | Persistent | 1 year |
4.4 Targeting and Marketing Cookies
These cookies are used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel for ad targeting and conversion tracking | Persistent | 3 months | |
| _fbc | Facebook click identifier for campaign attribution | Persistent | 3 months | |
| marketing_segment | Pizza luce | Categorizes users for targeted promotions | Persistent | 6 months |
| promo_history | Pizza luce | Tracks promotional campaign interactions | Persistent | 1 year |
| retargeting_data | Pizza luce | Enables remarketing to previous visitors | Persistent | 90 days |
5. Third-Party Cookies
Some cookies on our website are set by third-party services that we use to enhance our food delivery operations and marketing efforts. These companies have their own privacy policies that govern how they collect and use your information.
Google Analytics
We use Google Analytics to understand how customers interact with our menu, ordering system, and delivery tracking features. Google Analytics uses cookies to collect anonymous information about your visit, including pages viewed, time spent on site, and interactions with our food ordering interface.
Privacy Policy: https://policies.google.com/privacy
Opt-Out: https://tools.google.com/dlpage/gaoptout
Facebook Pixel
Facebook Pixel helps us measure the effectiveness of our food marketing campaigns and show relevant pizza and restaurant advertisements to people who have visited our website. This includes tracking conversions from our ads to actual food orders.
Privacy Policy: https://www.facebook.com/privacy/explanation
Ad Preferences: https://www.facebook.com/ads/preferences
Payment Processors
Our payment processing partners may set cookies to ensure secure transactions and fraud prevention when you pay for your food orders. These cookies are essential for processing payments and protecting your financial information.
Delivery Tracking Services
Third-party mapping and GPS services may use cookies to provide accurate delivery tracking and estimated arrival times for your food orders.
6. Cookie Duration and Expiration
Different cookies remain on your device for different periods of time, depending on their purpose and importance to our food delivery service:
| Cookie Category | Typical Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser is closed | Shopping cart, order processing, security |
| Short-term Persistent | 1-7 days | Recent orders, delivery tracking, temporary preferences |
| Medium-term Persistent | 30-90 days | Location data, payment preferences, marketing segments |
| Long-term Persistent | 6 months - 2 years | User preferences, favorites, analytics, language settings |
Automatic Expiration: All persistent cookies automatically expire after their designated time period. Session cookies are automatically deleted when you close your browser.
7. How to Manage Cookies
You have several options for controlling how cookies are used on our website. Please note that disabling certain cookies may affect your ability to place food orders or access some features of our service.
7.1 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies for the full Pizza luce experience
- Reject non-essential cookies while keeping necessary ordering functionality
- Customize your cookie preferences by category
- Change your preferences at any time by clicking the cookie settings link in our footer
7.2 Browser Settings
All modern browsers allow you to control cookies through their settings. Here are step-by-step instructions for popular browsers:
Google Chrome:
- Open Chrome and click the three-dot menu in the top-right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Click "Site Settings" to access cookie controls
- Select "Cookies and site data" to manage cookie preferences
- Choose your preferred settings: allow all cookies, block third-party cookies, or block all cookies
- To manage Pizza luce cookies specifically, click "See all cookies and site data" and search for "pizzas-luces.click"
Mozilla Firefox:
- Open Firefox and click the hamburger menu (three lines) in the top-right corner
- Select "Options" or "Preferences" from the menu
- Click "Privacy & Security" in the left panel
- Scroll down to the "Cookies and Site Data" section
- Choose your cookie settings: accept all, reject trackers, reject all, or custom settings
- Click "Manage Data" to view and delete specific website cookies
- Use the search function to find and manage Pizza luce cookies
Safari:
- Open Safari and click "Safari" in the top menu bar
- Select "Preferences" from the dropdown menu
- Click the "Privacy" tab in the preferences window
- Choose your cookie blocking preferences from the available options
- Click "Manage Website Data" to see cookies from specific sites
- Search for "pizzas-luces.click" to manage our cookies specifically
- Select cookies and click "Remove" to delete them
Microsoft Edge:
- Open Edge and click the three-dot menu in the top-right corner
- Select "Settings" from the menu
- Click "Site permissions" in the left sidebar
- Select "Cookies and site data" from the permissions list
- Configure your cookie preferences using the available options
- Click "See all cookies and site data" to manage individual website cookies
- Search for our domain to manage Pizza luce cookies specifically
7.3 Opt-Out Links for Third-Party Services
You can opt out of certain third-party cookies and advertising tracking using these direct links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Advertising: Facebook Ad Preferences
- Digital Advertising Alliance: DAA WebChoices Tool
- Network Advertising Initiative: NAI Opt-Out Tool
8. Consequences of Disabling Cookies
While we respect your choice to manage your cookie preferences, disabling certain cookies will affect your Pizza luce ordering experience:
- You will not be able to add items to your shopping cart
- Food orders cannot be processed or completed
- Payment transactions will fail or be insecure
- Delivery tracking will not function properly
- User accounts and login sessions will not work
- Order history and repeat orders will be unavailable
Moderate Impact - Disabling Functionality Cookies:
- The website will not remember your delivery address
- Payment preferences will reset each visit
- Favorite menu items will not be saved
- Dietary preferences and allergen settings will be lost
- Language and region settings will default each time
- Interface customizations will not persist
- Order recommendations will be generic rather than personalized
Minor Impact - Disabling Analytics Cookies:
- We cannot improve our website based on usage patterns
- Menu optimization based on customer preferences will be limited
- Delivery service improvements will be slower to implement
- Technical issues may take longer to identify and resolve
Marketing Impact - Disabling Advertising Cookies:
- You will still see advertisements, but they will be less relevant to your food preferences
- Special offers and promotions may not be personalized
- Retargeting campaigns for abandoned carts will not function
- Cross-platform advertising coordination will be limited
9. Do Not Track Signals
Some web browsers offer a "Do Not Track" (DNT) signal that can request that websites not track user browsing across multiple sites. Currently, there is no universally accepted standard for how websites should respond to DNT signals.
Pizza luce's current approach to DNT signals:
- Essential Cookies: We continue to use strictly necessary cookies regardless of DNT settings, as these are required for basic food ordering functionality
- Analytics Cookies: We respect DNT signals and will not load Google Analytics or similar tracking when DNT is enabled
- Advertising Cookies: DNT signals prevent the loading of advertising and marketing cookies like Facebook Pixel
- Functionality Cookies: These remain active to ensure a good user experience, but they contain only non-tracking data like preferences
You can enable Do Not Track in your browser settings. Note that enabling DNT may affect the functionality of our food ordering system and your overall experience on our website.
10. Updates to This Cookie Policy
Pizza luce reserves the right to update this Cookie Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make significant changes that affect how we use cookies for food ordering or delivery services, we will:
- Post the updated policy on our website with a new "Last Updated" date
- Display a prominent notice on our homepage about the policy changes
- Send email notifications to registered users about significant changes
- Update our cookie consent banner to reflect new cookie categories or purposes
- Provide a reasonable period for you to review changes before they take effect
Your Continued Use: By continuing to use our food ordering service after policy changes take effect, you accept the updated Cookie Policy and any new cookie practices described in it.
Regular Reviews: We recommend checking this Cookie Policy periodically to stay informed about how we use cookies to enhance your Pizza luce experience.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies in our food delivery service, please don't hesitate to contact us:
General Inquiries
Email: [email protected]
Phone: +1 860-567-0043
Address:
Pizza luce
828 Bantam Rd
Bantam, CT 06750
United States
Cookie and Privacy Specific
Privacy Officer Email: [email protected]
Data Protection Contact: [email protected]
Business Hours:
Monday - Sunday: 11:00 AM - 11:00 PM EST
Response Time: We aim to respond to all cookie and privacy inquiries within 48 hours during business days.
When contacting us about cookies, please include:
- Your name and email address
- Specific cookie or tracking concerns
- Browser type and version you're using
- Any error messages or issues you've experienced
- Your preferred resolution or request
12. Additional Resources and Information
To learn more about cookies, online privacy, and digital advertising, we recommend these helpful resources:
Educational Resources
- About Cookies: www.aboutcookies.org - Comprehensive information about cookies and privacy
- Digital Advertising Alliance: www.aboutads.info - Learn about online advertising and opt-out options
- Network Advertising Initiative: www.networkadvertising.org - Industry standards for digital advertising
Browser Help Pages
- Chrome Help: Chrome Cookie Management
- Firefox Help: Firefox Cookie Guide
- Safari Help: Safari Cookie Management
- Edge Help: Edge Cookie Settings
Related Pizza luce Policies
This Cookie Policy should be read in conjunction with our other policies:
- Privacy Policy - How we collect, use, and protect your personal information
- Terms of Service - Legal terms for using our food delivery service
- Refund Policy - Our policies for order cancellations and refunds
Last Updated: January 15, 2026
Next Scheduled Review: July 15, 2026